Privacy Policy

Last Updated: December 19, 2024

Sharkbyte Software LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our mobile applications.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us via email or contact forms
• Request quotes or proposals for our services
• Subscribe to our newsletter or updates
• Use our mobile applications
• Engage with our services

This information may include your name, email address, phone number, company name, and any other information you choose to provide.

Automatically Collected Information

When you visit our website or use our applications, we may automatically collect certain information, including:

• Device information (device type, operating system, browser type)
• IP address and location data
• Usage data and analytics
• Cookies and similar tracking technologies
• Mobile device identifiers (for mobile applications)

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Respond to your inquiries and provide customer support
• Send you updates, newsletters, and marketing communications (with your consent)
• Improve our website and applications
• Analyze usage patterns and trends
• Comply with legal obligations
• Protect against fraud and security threats

Mobile Applications

Our mobile applications may collect additional information specific to mobile devices:

• Device Permissions: Our apps may request access to camera, location, storage, and other device features as needed for functionality
• Push Notifications: We may send push notifications with your consent
• Analytics: We use analytics tools to understand app usage and improve performance
• Crash Reports: We may collect crash reports to identify and fix technical issues

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• Consent: We may share information with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Mobile App Permissions: Control app permissions through your device settings

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For mobile applications, we may also notify you through the app or email.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Mobile App Store Compliance

This Privacy Policy complies with the requirements of:

• Google Play Store: Meets Google Play's privacy policy requirements for app developers
• Apple App Store: Complies with Apple's App Store Review Guidelines and privacy requirements
• GDPR: Addresses European Union data protection requirements
• CCPA: Covers California Consumer Privacy Act requirements